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With trouble brewing between some major airlines and travel portals over issues concerning ticket pricing and revenue sharing, Air India has called all major online agencies to discuss how to overcome such problems, airline sources said today.
The national carrier would be holding separate meetings with representatives of these portals over the next few days to sort out a variety of problems relating to sharing of revenue and pricing of tickets, they said.
“We would want fairness, transparency and a non- discriminatory approach in our dealings with the portals. We should ensure that business is done with ethics and the passengers are not misled,” the sources said.
Late last month, aviation regulator DGCA had directed all airlines to stop participating in any ‘opaque fare’ scheme being offered by the online travel portals. ‘Opaque fares’ is a practice where a portal sells heavily discounted tickets but does not disclose the airline’s name until the payment is made by the customer.
Several airlines complained that through ‘opaque fares’, some portals were issuing low-priced tickets ofKingfisher Airlines under-cutting them, a charge denied by Vijay Mallya’s carrier.
Following this, no-frill airline IndiGo pulled out of the leading online travel portal MakeMyTrip (MMT) and Jet Airways drastically reduced its inventory on their site, alleging that MMT continued to offer “arbitrary andopaque fares” despite directives against such fares by the DGCA.
Chandigarh, Jan 17: One of the biggest Indian air carriers, Air India has launched a traveller centric scheme for the customers who propose to travel often across the country. According to the newly introduced scheme, the carrier has offered a 15 day travel across the country at a low-price of Rs 35,000.
Sources from Air India said that the proposed scheme will be implemented from Apr 30, 2012. The carrier will offer two plans in place to the need of the customers. As per the scheme, a commuter can enjoy 15 days of travel across India in economyclass for just Rs 35,000. However, those customers who want to travel in business class will have to pay Rs 75,000 for 15 days.
Meanwhile, the airline will provide two plans for scheduled planned booking according to the customer’s convenience. Moreover, a travelling pass will be provided to the customers which will help in the booking process under the two schemes.
Furthermore, to get up-to-date information, customers are asked to visit the official website of Air India at http://www.airindia.com. Customers can also speak with the customer care associates at the toll free number 18001801407 or at the land-line number 0172-2624941, 2624943 to get detailed information of the scheme.